Mystery Shopping

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Mystery Shopping

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Mystery Shopping

What Mystery Shopping Is All About

Different kinds of companies need mystery shoppers in order to examine and measure facts like cleaning conditions, customer service, waiting time, and quality of a product or service. The aim is to get an external overview of it and write a proper report of the experience, so the company can have the exact point of view. Therefore, mystery shoppers act like common customers and follow the guidelines that the hiring company gave them. The mystery shopper is never allowed to reveal his identity.
Your duties as a mystery shopper can vary depending on the hiring company needs. The duties can be:

Ask an employer for some help and value facts like:

  •   Waiting time
  •   Quality of service
  •   Amiability
  •   Selling skills
  •   Employer appearance
  •   Product conditions

Check out store conditions and value facts like:

  •   Cleaning conditions
  •   Temperature
  •   Music volume

Go to a restaurant and value facts like:

  •   Hygiene
  •   Customer service
  •   Employer appearance
  •   Waiting time
  •   Amiability
  •   Food quality

Nevertheless, the mystery shopper does not always need to work outside home. Sometimes companies are sending a trial of the product to your home so you can write a report and give your feedback to the company. All the products or services that the mystery shopper has to purchase to accomplish the job tasks, are completely covered by the company. Last but not least, the mystery shopper has to submit all the gathered information in a written report for the company. It is important that the report contains all the required information and is written in formal language with good spelling so the company is able to feel the shopping experience as you did.

How To Apply For a Job as a Mystery Shopper?

If you find mystery shopping an interesting job because of the time flexibility and the joy of working as a shopper, make sure you have a good resume that shows your abilities.

First of all, it is important to have good writing skills so you can make proper reports when sending your feedback to the company. This report is all that the company is going to receive from you, so make sure that you are ready to compile a quality script. In order to show your redaction capabilities, write a good resume that shows your spelling and grammar skills.

Once you have your resume it is time to start looking for a job. A good Internet research will help you find different companies that are hiring mystery shoppers. Be careful to choose an honest company by making a little research about them. Never trust in companies that make you pay money before starting to work, or that promises you a big amount of jobs from the very beginning.

When you find the company or companies that you want to work for, make sure that you are being honest with them. If you have kids you won't be able to participate in late evening jobs. On the other hand, if you work as a mystery shopper as an extra job after your daily job, it might be interesting for you to choose the late evening shifts. The more honest you are with the company the better a relationship you will build and the more likely to be required by them.

How Much Can a Mystery Shopper Earn?

As any other branches, in mystery shopping, work experience is highly appreciated. The first jobs you will get will require low responsibility but will also be low paid. Those jobs can be remunerated with amounts from £5 to £20. The hiring frequency will also increase with the experience.

Once you have gained experience, companies’ trust will increase, and so will your job responsibility and payment. Then you can be hired for glamorous projects like having dinner in fancy restaurants or trying the latest technology before other people does.

It is noteworthy that, for most of the projects, you will be asked to pay for the products or services yourself. The company will always return all of this money when you provide them with a proof of your expenditures afterwards.

If this sounds interesting and fascinating for you, start preparing a good resume and searching for honest companies. There are a lot of people earning good amounts of money working as mystery shoppers. Do not let the time go. The quicker you start, the earlier you will increase your experience and remuneration.